Rafael Castillo

@drivers-5 · Drivers & Couriers · Heritage craft

Kingston, Jamaica 4.9 (1437 reviews)Booked outReplies in ~5 minEnglish · Swahili · Hindi

Deliveries Completed: 372
Repeat Clients: 56%
Repeat-client rate: 53%
Followers: 152,959
Following: 379

About

Based in Kingston, Rafael Castillo has spent years refining a single idea: that great service is a form of hospitality. Every appointment starts with listening, is priced before it begins, and ends with a plan for what comes next.

Purpose

Rafael Castillo exists to make drivers & couriers feel considered, safe and worth returning to — for everyone, in every language spoken at the door.

Word of encouragement

“Small, consistent choices become a signature. Start with one.”

Impact & legacy

8 years of practice
6 apprentices trained
17 jobs created locally
6,052 people served through the platform

Mission

To deliver drivers & couriers at a standard that travels — the same care in Kingston as anywhere else in the world.

Signature

A single hand-woven heritage detail on every finished piece.

Values

Community impactService

Credentials

· Licensed and insured
· State board certified
· 1 industry awards
· Verified by Zipper Vibe

Policies

· Free cancellation up to 24 hours before the appointment.
· Deposits are applied to the final total and refunded on early cancellation.
· Arrivals more than 15 minutes late may be rescheduled.
· Refunds are reviewed within 3 business days of a completed service.

Location & Contact

Verified location Verified GPS Verified business

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Rafael Castillo — Kingston

Headquarters

136 Maison Lane

Building D, Suite 16B

Riverside · Cultural Quarter

Kingston KN528

Surrey County, Jamaica

Landmark: Opposite the central textile market

GPS: 17.954561, -76.804200

Closed · opens 08:00

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Delivery & fulfilment

Delivery radius 25 km (16 mi).

In-store pickup
Mobile service
Home service
Nationwide shipping

Service area

Both

Kingston
Milan
Seoul
Jamaica
United Kingdom

Opening hours

Monday08:00 – 18:00
Tuesday08:00 – 18:00
Wednesday08:00 – 18:00
Thursday08:00 – 18:00
Friday08:00 – 18:00
Saturday08:00 – 18:00
Sunday08:00 – 18:00

Getting here

Dedicated accessible bay at the front entrance
Bus 14 and 27 stop at the door
Step-free, wheelchair accessible entrance
Traffic estimate available once you share your location

Location trust

Not yet rated · 0 ratings · 0 verified check-ins

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How this works

Clear scope before booking
Transparent pricing
Verified activity only
Digital receipt and service guarantee

Universal Profile Engine™

🚛 Driver / Courier

Delivery partners with verified documents and live status.

Specialised modules

Vehicle
Vehicle type, plate and capacity.
Availability
Shifts, on-duty windows and time off.
Earnings
Per-trip earnings, tips and payouts.
Route history
Completed routes with maps and timings.
Live status
Online, on-trip or offline in real time.
Documents
Licence, permits and background checks.
Insurance
Cover type, policy number and expiry.
Scheduling
Claim shifts and scheduled jobs.

Zipper Bot™

Instant translation in 100+ languages
Voice recorder and voice playback
AI writing assistant
AI appointment and booking assistant
AI customer support
AI pricing recommendations
AI review summariser

Z-View 360™

360° photos
Interactive room tours
AR product previews
Virtual try-on where applicable
Multi-angle viewing
Zoom and detail inspection

African Heritage. Global Craftsmanship. Future Innovation.

Where world cultures, premium design, modern technology, and African creativity meet in luxury. We celebrate diversity in unity, identity through craftsmanship, beauty through culture, and excellence through innovation.

Team

Idris K.Apprentice