Castillo Atelier

@government-services-3 · Government & Public Services · Award-winning team

Dakar, Senegal 4.6 (478 reviews)Open nowReplies in ~5 minEnglish · Portuguese

Services Delivered: 1,116
Appointments Completed: 1,968
Repeat-client rate: 55%
Followers: 114,013
Following: 521

About

Based in Dakar, Castillo Atelier has spent years refining a single idea: that great service is a form of hospitality. Every appointment starts with listening, is priced before it begins, and ends with a plan for what comes next.

Purpose

Castillo Atelier exists to make government & public services feel considered, safe and worth returning to — for everyone, in every language spoken at the door.

Word of encouragement

“You are allowed to take up space. Come as you are — we will meet you there.”

Impact & legacy

9 years of practice
8 apprentices trained
3 jobs created locally
1,355 people served through the platform

Mission

To deliver government & public services at a standard that travels — the same care in Dakar as anywhere else in the world.

Signature

Documented before-and-after for every appointment.

Values

Community impactCultural identity

Credentials

· Licensed and insured
· City council certified
· 5 industry awards
· Verified by Zipper Vibe

Policies

· Free cancellation up to 24 hours before the appointment.
· Deposits are applied to the final total and refunded on early cancellation.
· Arrivals more than 15 minutes late may be rescheduled.
· Refunds are reviewed within 3 business days of a completed service.

Location & Contact

Verified location Verified GPS Verified business

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Castillo Atelier — Dakar

Headquarters

139 Heritage Row

Building A, Suite 36A

Uptown · Harbour District

Dakar 11553

Dakar Region, Senegal

Landmark: Opposite the central textile market

GPS: 14.705984, -17.476211

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Delivery & fulfilment

Delivery radius 5 km (3 mi).

In-store pickup
Mobile service
Home service
Worldwide shipping

Service area

Both

Dakar
London
Abidjan
Senegal
Ghana

Opening hours

Monday10:00 – 20:00
Tuesday10:00 – 20:00
Wednesday10:00 – 20:00
Thursday10:00 – 20:00
Friday10:00 – 20:00
Saturday10:00 – 20:00
SundayClosed

Getting here

Street parking, metered until 19:00
3 min walk from the metro — Line 2
Step-free, wheelchair accessible entrance
Traffic estimate available once you share your location

Location trust

Not yet rated · 0 ratings · 0 verified check-ins

No geo-tagged reviews yet — be the first to check in and review this location.

Impact & partnership

Mission and beneficiaries served
Donation options and free-item listings
Volunteer onboarding
Sponsorship packages and impact reports
Transparency documents

Universal Profile Engine™

🏛 Government & Public Services

Departments, embassies and municipal services citizens can actually use.

Specialised modules

Services
Everything this profile delivers, priced clearly.
Forms
Downloadable and online forms.
Appointments
Slot booking with confirmations and reminders.
Announcements
Official notices and updates.
Maps
Locations, offices and service areas.
Contact
Addresses, hours and departmental contacts.

Zipper Bot™

Instant translation in 100+ languages
Voice recorder and voice playback
AI writing assistant
AI appointment and booking assistant
AI customer support
AI pricing recommendations
AI review summariser

Z-View 360™

360° photos
Interactive room tours
AR product previews
Virtual try-on where applicable
Multi-angle viewing
Zoom and detail inspection

African Heritage. Global Craftsmanship. Future Innovation.

Where world cultures, premium design, modern technology, and African creativity meet in luxury. We celebrate diversity in unity, identity through craftsmanship, beauty through culture, and excellence through innovation.

Team

Yuki M.Technician
Hassan T.Apprentice
Idris N.Lead specialist