Costa Maison

@pet-care-2 · Pet Care · Family-run since 1998

London, United Kingdom 4.8 (702 reviews)By appointmentReplies in ~5 minEnglish · Italian · 繁體中文

Visits Completed: 1,720
Clients Served: 1,656
Repeat-client rate: 57%
Followers: 27,578
Following: 887

About

Based in London, Costa Maison has spent years refining a single idea: that great service is a form of hospitality. Every appointment starts with listening, is priced before it begins, and ends with a plan for what comes next.

Purpose

Costa Maison exists to make pet care feel considered, safe and worth returning to — for everyone, in every language spoken at the door.

Word of encouragement

“Your care is not a luxury. It is maintenance for the life you are building.”

Impact & legacy

3 years of practice
18 apprentices trained
18 jobs created locally
6,316 people served through the platform

Mission

To deliver pet care at a standard that travels — the same care in London as anywhere else in the world.

Signature

Consultation-first: nothing begins until the plan is agreed.

Values

Community impactCultural identityCreativity

Credentials

· Licensed and insured
· City council certified
· 4 industry awards
· Verified by Zipper Vibe

Policies

· Free cancellation up to 24 hours before the appointment.
· Deposits are applied to the final total and refunded on early cancellation.
· Arrivals more than 15 minutes late may be rescheduled.
· Refunds are reviewed within 3 business days of a completed service.

Location & Contact

Verified location Verified GPS Verified business

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Costa Maison — London

Headquarters

160 Maison Lane

Building A, Suite 39B

Riverside · Old Town

London EC197

Greater London, United Kingdom

Landmark: At the corner of the artisan arcade

GPS: 51.524679, -0.145194

By appointment only

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Delivery & fulfilment

Delivery radius 40 km (25 mi).

In-store pickup
Mobile service
Home service
Local delivery

Service area

Both

London
Paris
Amsterdam
United Kingdom
Japan

Opening hours

MondayBy appointment
TuesdayBy appointment
WednesdayBy appointment
ThursdayBy appointment
FridayBy appointment
SaturdayBy appointment
SundayClosed

Getting here

Paid underground garage, first hour complimentary
8 min from the central station by rail link
Step-free, wheelchair accessible entrance
Traffic estimate available once you share your location

Location trust

Not yet rated · 0 ratings · 0 verified check-ins

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Care details

Programmes, schedules and age ranges where applicable
Staff credentials and safeguarding
Teleconsultation available
Insurance and coverage information
No sensitive personal information is displayed publicly

Pet Care™

Care, health and training for every animal in the household.

What this marketplace covers

Veterinarian
Grooming
Walking
Training
Boarding
Pet hotels
Pet adoption

On every profile

Pet profile with breed, age and notes
Vaccination record and health log
Appointment booking with reminders
GPS walk tracking
Photo updates during every visit

Zipper Bot™

Instant translation in 100+ languages
Voice recorder and voice playback
AI writing assistant
AI appointment and booking assistant
AI customer support
AI pricing recommendations
AI review summariser

Z-View 360™

360° photos
Interactive room tours
AR product previews
Virtual try-on where applicable
Multi-angle viewing
Zoom and detail inspection

African Heritage. Global Craftsmanship. Future Innovation.

Where world cultures, premium design, modern technology, and African creativity meet in luxury. We celebrate diversity in unity, identity through craftsmanship, beauty through culture, and excellence through innovation.

Team

Ines O.Front of house
Yuki M.Technician
Sanaa M.Front of house