Rafael Haddad

@security-services-4 · Security Services · Texture specialist

Nairobi, Kenya 4.3 (1417 reviews)Available todayReplies in ~20 minEnglish · Portuguese

Assignments Completed: 4,383
Clients Served: 4,058
Repeat-client rate: 54%
Followers: 137,705
Following: 1,153

About

Based in Nairobi, Rafael Haddad has spent years refining a single idea: that great service is a form of hospitality. Every appointment starts with listening, is priced before it begins, and ends with a plan for what comes next.

Purpose

Rafael Haddad exists to make security services feel considered, safe and worth returning to — for everyone, in every language spoken at the door.

Word of encouragement

“You are allowed to take up space. Come as you are — we will meet you there.”

Impact & legacy

16 years of practice
20 apprentices trained
5 jobs created locally
3,781 people served through the platform

Mission

To deliver security services at a standard that travels — the same care in Nairobi as anywhere else in the world.

Signature

Consultation-first: nothing begins until the plan is agreed.

Values

Community impactCultural identityInnovation

Credentials

· Licensed and insured
· National guild certified
· 4 industry awards
· Verified by Zipper Vibe

Policies

· Free cancellation up to 24 hours before the appointment.
· Deposits are applied to the final total and refunded on early cancellation.
· Arrivals more than 15 minutes late may be rescheduled.
· Refunds are reviewed within 3 business days of a completed service.

Location & Contact

Verified location Verified GPS Verified business

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Rafael Haddad — Nairobi

Headquarters

165 Bogolan Way

Building B, Suite 32

Le Carré · Harbour District

Nairobi 00190

Nairobi County, Kenya

Landmark: Above the Zipper Vibe pop-up gallery

GPS: -1.300950, 36.821145

Closed · opens 09:30

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Delivery & fulfilment

Delivery radius 40 km (25 mi).

In-store pickup

Service area

Customers visit business

Nairobi
Kingston
Tokyo
Kenya
France

Opening hours

Monday09:30 – 17:30
Tuesday09:30 – 17:30
Wednesday09:30 – 17:30
Thursday09:30 – 17:30
Friday09:30 – 17:30
Saturday09:30 – 17:30
Sunday09:30 – 17:30

Getting here

Free customer parking (12 bays) behind the building
Tram stop 40 m away; taxi rank on the corner
Step-free, wheelchair accessible entrance
Traffic estimate available once you share your location

Location trust

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Care details

Programmes, schedules and age ranges where applicable
Staff credentials and safeguarding
Teleconsultation available
Insurance and coverage information
No sensitive personal information is displayed publicly

Security Services™

Licensed protection for people, property and events.

What this marketplace covers

Private security
Bodyguards
CCTV installation
Alarm systems
Smart locks
Event security
Patrol services

On every profile

Licence, insurance and background-check verification
Risk assessment and site survey booking
Guard scheduling with shift coverage
Incident reports and patrol logs
24/7 dispatch and escalation contacts

Zipper Bot™

Instant translation in 100+ languages
Voice recorder and voice playback
AI writing assistant
AI appointment and booking assistant
AI customer support
AI pricing recommendations
AI review summariser

Z-View 360™

360° photos
Interactive room tours
AR product previews
Virtual try-on where applicable
Multi-angle viewing
Zoom and detail inspection

African Heritage. Global Craftsmanship. Future Innovation.

Where world cultures, premium design, modern technology, and African creativity meet in luxury. We celebrate diversity in unity, identity through craftsmanship, beauty through culture, and excellence through innovation.

Team

Mei N.Front of house